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Resultaten

2512 resultaten

Literatuur

Voices from higher up the ladder: exploring the team leader role in call centres

This paper focuses on an under-researched employee category in the call centre literaturethe team leader. The paper, drawing on data from nine Australian call centres, finds that the team leader role is integral to the effectiveness of call centres, yet it is a role that consists of considerable co…

Leiderschap

Literatuur

Early Intervention Provider Use of Child Caregiver-Teaching Strategies

The purpose of this study was to identify the extent to which multidiscipline early intervention providers identified and demonstrated caregiver-teaching strategies. A total of 78 providers submitted 205 videotaped segments to illustrate 1 of 5 caregiver-teaching strategies (i.e., demonstration; ca…

Communicatie

Literatuur

Improving implementation of evidence-based practice in mental health service delivery: protocol for a cluster randomised quasi-experimental investigation of staff-focused values interventions

Background: There is growing acceptance that optimal service provision for individuals with severe and recurrent mental illness requires a complementary focus on medical recovery (i.e., symptom management and general functioning) and personal recovery (i.e., having a 'life worth living').…

Gezondheid

Literatuur

The "Health Coaching" programme: a new patient-centred and visually supported approach for health behaviour change in primary care

Background: Health related behaviour is an important determinant of chronic disease, with a high impact on public health. Motivating and assisting people to change their unfavourable health behaviour is thus a major challenge for health professionals. The objective of the study was to develop a str…

Vaksecties

Vitaliteit, stress en burn-out

Gezondheid

Literatuur

Coaching Communication Partners: A Preliminary Investigation of Communication Intervention During Mealtime in Rett Syndrome

Rett syndrome (RTT) occurs primarily in females and is characterized by deficits in cognition, communication, hand use and ambulation. This quasi-experimental study explored the use of a coaching program to increase communicative interactions between girls with RTT and their communication partners.…

Communicatie

Literatuur

Core Personal Competencies Important to Entering Students' Success in Medical School: What Are They and How Could They Be Assessed Early in the Admission Process?

Assessing applicants' personal competencies in the admission process has proven difficult because there is not an agreed-on set of personal competencies for entering medical students. In addition, there are questions about the measurement properties and costs of currently available assessment…

Studie en studenten

Literatuur

Dropout prevention measures in the Netherlands, an explorative evaluation

In line with the Lisbon Agenda, set by the European Council in the year 2000, European governments formulated ambitious plans to halve the level of early school-leavers by 2012. This paper outlines the dropout prevention measures in the Netherlands and analyzes their influence at both the individua…

Literatuur

The use of keywords for delivering immediate performance feedback on teacher competence development

Literature shows that feedback that is specific, immediate and goal-oriented is effective on (pre-service) teachers' performance. Synchronous coaching gives this kind of feedback. Due to immediateness of feedback, pre-service teachers can suffer from cognitive load. We propose a set of standard…

Communicatie

Literatuur

A matched-pair cluster-randomized trial of guided care for high-risk older patients

Patients at risk for generating high health care expenditures often receive fragmented, low-quality, inefficient health care. Guided Care is designed to provide proactive, coordinated, comprehensive care for such patients. We hypothesized that Guided Care, compared to usual care, produces better fu…

Gezondheid

Literatuur

Quantitative and qualitative processes of change during staff-coaching sessions: An exploratory study

Staff training is one of the interventions that managers can embed in their organizations to help staff improve their professional competences related to challenging behaviour of clients with intellectual disabilities. Individual coaching adds learning opportunities that are feasible but difficult…

Management

Literatuur

Glass Cliffs and Organizational Saviors: Barriers to Minority Leadership in Work Organizations?

Racial/ethnic minorities remain underrepresented in positions of authority. While ample scholarship has identified barriers to mobility much less scholarship has explored the conditions under which minorities are promoted to leadership positions. Relying on a unique data set that includes all trans…

Literatuur

Predictors of Participant Retention in a Guided Online Self-Help Program for University Students: Prospective Cohort Study

Introduction As women enter midlife, health issues and chronic health problems can emerge. The University of Utah Health Science Center's Midlife Women's Health Assessment Clinic was developed to provide a personalized approach to healthy aging by individual assessment, group education, motivationa…

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