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2512 resultaten
It's Unfair: Why Customers Who Merely Observe an Uncivil Employee Abandon the Company
Literatuur
Employees sometimes engage in uncivil behavior in the workplace. We ask (a) How commonly do customers witness an employee behaving uncivilly? (b) What negative effects does customers' witnessing of an employee's uncivil behavior have on customers and firms? (c) Why do these effects occur? The resul…
Online coaching:An alternative source of social support for female entrepreneurs during venture creation
Literatuur
This article explores women's experiences of accessing social support from traditional sources during venture creation and identifies the key aspects of social support desired, required and sought. It explores how an online coaching programme could provide the specific types of social support that…
Coach your cortex
Literatuur
Geen samenvatting beschikbaar
Women Using a Web-based Digital Health Coaching Programme for Stress Management: Stress Sources, Symptoms and Coping Strategies
Literatuur
Researchers have proposed and tested many theories to understand gender differences in stress experiences. However, little research has identified differences between subgroups of women in terms of stress sources, symptoms, coping strategies and help-seeking behaviour. The purpose of this study was…

Soort coaching E-coaching
Gezondheid
A Group-Intensive Peer Support Model of Case Management for Supported Housing
Literatuur
A group-intensive peer support (GIPS) model of case management for supported housing initiatives is proposed. The principles behind the model and initial experiences with its implementation are described. To promote social reintegration and recovery, GIPS provides housing subsidies and is clinicall…
Leadership development: Applying the same leadership theories and development practices to different contexts?
Literatuur
his paper examines leadership development in the public, private and not-for-profit sectors and assesses the extent that they constitute distinctive contexts for leadership approaches and practices. The results of an empirical survey issued in one country provides some evidence for sector differenc…

Leiderschap
Leader trust and employee voice: The moderating role of empowering leader behaviors
Literatuur
This paper explored how employees' trust in their leader interacted with empowering leader behaviors in promoting employee voice. Using data collected from 314 employees in the telecommunication industry in China, we found that the relationship between leader trust and employee voice became more po…
Peer Coaching and Mentoring: A New Model of Educational Intervention for Safe Patient Handling in Health Care
Literatuur
Background: To reduce the risk of patient handling-related musculoskeletal injury, overhead ceiling lifts have been installed in health care facilities. To increase ceiling lift usage for a variety of patient handling tasks, a peer coaching and mentoring program was implemented among the direct car…
Enhancing Job Performance
Literatuur
The impact of the Self-Determined Career Development Model (hereafter called the Self-Determined Career Model) on the job performance of four adults with moderate intellectual disability employed in competitive work settings was examined. Employees learned to set work-related goals, develop an acti…

Werk en re-integratie
Validating a conceptual model for an inter-professional approach to shared decision making: a mixed methods study
Literatuur
Rationale, aims and objectives Following increased interest in having inter-professional (IP) health care teams engage patients in decision making, we developed a conceptual model for an IP approach to shared decision making (SDM) in primary care. We assessed the validity of the model with stakehol…
Randomised controlled trial of a guided self-help treatment on the Internet for binge eating disorder
Literatuur
Binge eating disorder (BED) is a common and under-treated condition with major health implications. Cognitive behavioural therapy (CBT) self-help manuals have proved to be efficient in BED treatment. Increasing evidence also support the use of new technology to improve treatment access and dissemin…
Experiences of doctors and nurses implementing nurse-delivered cardiovascular prevention in primary care: a qualitative study
Literatuur
Aim. This paper reports on a study of the experiences of general practitioners and practice nurses implementing nurse-delivered cardiovascular prevention to high risk patients in primary care. Background. Difficulties may arise when innovations are introduced into routine daily practice. Whether or…

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